How long does it take to receive the reward I ordered? What if it hasn’t arrived in time?

Where is my gift card?  Where is my reward?

Different rewards have different fulfillment times.

  • Physical gift cards (such as Kohl’s, iTunes, American Eagle, Gap, etc.) – should arrive at your home address within 4-6 weeks.
  • Virtual Cards/ Gift Certificates (such as virtual VISA,, – will be sent by email within 1-3 days.
  • Physical Visa card – 1-2 weeks.
  • Magazines – takes 8 weeks for the first issues to arrive; next issues will then be received on monthly basis.

If the respective deadline indicated above has passed but you are yet to receive your order, please contact us immediately. Be sure to include the transaction ID of your order. We’ll first check with our partner on the status of your order and will then get back to you with more information. This type of issues might take a week or two before being completely resolved so we thank you for your patience in advance.

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